PT-1 Medical Transportation in Lowell, MA
Getting to medical appointments shouldn't be the hardest part of staying healthy. Ardno provides safe, dependable PT-1 non-emergency medical transportation for MassHealth members in Lowell and nearby towns, so appointments aren't missed for lack of a ride.
What's Included
How Our Caregivers Can Help
- Rides to doctor visits, specialists, and clinics
- Transportation to therapy, dialysis, and ongoing treatment
- Rides to pharmacy and medical-related stops when approved
- Courteous, patient drivers who help you in and out safely
- On-time pickups and return trips home
- Scheduling for one-time and recurring appointments
Services are tailored to each client. Not every client needs every item — we'll build the plan with you.
PT-1 Medical Transportation That Fits Your Family
PT-1 is the MassHealth request form that approves non-emergency transportation to covered medical appointments. Your doctor or other medical provider submits the PT-1 request to MassHealth. Once it's approved, we can schedule your rides.
If you're not sure whether you qualify, or whether your provider has already submitted a PT-1, call us. We'll walk you through the process and help you get rides set up as smoothly as possible.
We serve families in Lowell, Chelmsford, Tewksbury, Dracut, Tyngsborough, Dunstable, Groton, Pepperell, Billerica, Westford, Methuen, Andover, and Lawrence.
Costs vary by hours and level of care — see our guide to what affects the cost of home care in Massachusetts, or call for a free, no-obligation quote.
How It Works
Getting Started with PT-1 Transportation
- 1
Call or Request a Consultation
Tell us about your loved one and what's getting difficult.
- 2
We Match a Caregiver
Based on needs, personality, and schedule.
- 3
Care Begins
We stay in touch and adjust as things change.
Common Questions
PT-1 Transportation FAQs
What is a PT-1?
A PT-1 is the MassHealth form a medical provider submits to request non-emergency transportation for a MassHealth member to covered medical appointments.
Who can get PT-1 transportation?
PT-1 rides are for MassHealth members whose medical provider has submitted a PT-1 request and had it approved. If you're unsure whether you qualify, call us and we'll help you find out.
How do I schedule a ride?
Once your PT-1 is approved, call (978) 479-0499 with your appointment date, time, and address. Please give us as much notice as you can.
Is this for emergencies?
No. PT-1 is non-emergency transportation. In a medical emergency, always call 911.
Related Services
Other Ways We Can Help
Senior Care at Home
Dependable day-to-day support so your parent or spouse can age in place, safely and with dignity.
Senior Care detailsPersonal Care & Home Health Aides
Hands-on help with bathing, dressing, mobility, and daily routines from patient, respectful caregivers.
Personal Care detailsCompanion Care
Friendly conversation, activities, errands, and safe supervision to keep loved ones engaged and connected.
Companion Care detailsService Area
PT-1 Transportation Across the Merrimack Valley
Free Consultation
Ready to talk about pt-1 transportation?
Call or send a quick message. We'll listen, answer your questions, and explain your options.
(978) 479-0499Call or text — we're happy to answer your questions.
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